Lands and Lands (L&L) is a service from Lands and Lands Ventures India Pvt Ltd.
Any refund on services you order through L&L will be governed by the refund policy as follows,
For L&L LISTING SERVICE
There is no listing fee for the entire L&L website. This is applicable for all users of the website.
All payments placed with us will be scrutinized by the client service team and might take up to 48
hours, In the course the
order If declared feasible will be executed If declared not feasible, a full refund will be given to
the client In the meantime if the client decides to opt out the client will be given a full refund
Any order that is feasible and is overdue by 48 hours is a confirmed order. Cancellation of such
will incur appropriate charges and they are applicable as follows
For one time non annual orders
L&L will deduct 25% of the order value as cancellation charges and the balance shall be refunded. If any
extra quote amount
is paid by the client either offline/online, then it will be refunded after deduction of any costs
incurred. If there is any order that could not be completed for reasons other than clients request for
cancellation, then refund will be given after deduction of 25% of the order value plus any costs already
incurred. These reasons could be any of the following-
information from client.
- Errors/mistakes in
documents, government records and other papers given by client.
- Inability of client to
follow procedures/norms and requirements beyond the control of L&L.
If any order could not be executed or completed by L&L then a full refund will be given.
Lands and Lands acts as only a facilitator in India on behalf of the customer. L&L cannot be held
responsible for bureaucratic
delays when dealing with government bodies / academic institutions / external agencies. All tasks are
done on best effort basis only. The decision of the company will be final and binding on this matter.
For Annual Orders
Refunds will be done after deducting a cancellation fee for services already rendered. This will be
calculated on a slab
rate as per the below chart:
|Date of cancellation *
||75% of order value
||50% of order value
||25% of order value
* Calculated from date of ordering
Any additional costs already incurred in executing your task shall also be deducted wherever applicable.
Once an order
is completed, no refunds can be made.
Time to refund to process a request for cancellation is a maximum of 7 working days. However time lines
for actual refund
to take place and for the credit to reach your account would depend on the speed of banking channels and
the credit card
companies involved in the transaction (as may be applicable).